All of our deliveries are made using Royal Mail 1st Class delivery. Items are dispatched either on the day of order or the following working day depending on order time.
For orders over £40 you will qualify for Free UK Delivery using the method above.
Unless faulty, we are unable to return E-Liquid producys. This is for hygiene reasons and that the products themselves are consumable
Although a rare occurrence should you find that your e liquid order arrives damaged please get in touch immediately so that we may process a replacement for you as soon as is possible.
A 30 day guarantee is applied to all devices sold by us. The 30 days starts from the day the goods are shown to be delivered to you via Royal Mail.
The batteries used in electronic cigarettes are by nature considered semi-disposable. This means that they will run down and become less effective over time. This is considered natural wear and tear and how quickly this occurs depends on how the battery is used.
Batteries considered to be faulty may be returned within 30 days in order for a replacement to be issued.
Coils and Pods (containing coils) have a limited lifespan. We accept DOA (dead on arrival) returns only and you must inform us within 48 hours of receipt. Please follow the returns policy relating to damaged or defective items above.