How can I get my vape supplies in lockdown?

Yet another lockdown…! Here at Time2vape we are here to help and support you during this lockdown to make sure you can continue your vaping journey (and importantly, remain away from tobacco!).

Call / Text & Collect

The majority of our stores are now open every day for Call/Text and Collect services, all operating in line with Government Guidelines. The stores are open 7 days a week, 10am-2pm. All you need to do is call or text the store with your order and we will let you know as soon as it is ready for contactless collection!

Stores currently open for Call / Text & Collect are below:

  • Braintree: 07788819590 / 01376617180
  • Cambridge: 07507267970 / 01223363644
  • Ely: 07376774974 / 01353967270
  • Huntingdon: 07398940423 / 01480459157
  • Ipswich: 07398956694 / 01473280580
  • Newmarket: 07507273761 / 01638428550
  • Sudbury: 07507265918 / 01787827374

You can find the location of each of the above stores using our store locator here.

Our stores in the following locations currently remain closed for both Click & Collect and regular customers. We are unfortunately unable to open stores to the public due to Government Guidelines. We are keeping this under review and will update you when more stores are open for collections.

  • Bishop’s Stortford
  • Downham Market
  • Royston
  • Saffron Walden
  • Soham
  • Thetford

Online Orders

Our online vape store remains fully functional with same day despatch available on orders placed before 2pm Monday – Friday. We have large stocks of all products and are happy to fulfil bulk and top up purchases. We know some of our customers like to stock up on our Time2vape E-Liquid collection!

All of our deliveries are sent using Royal Mail 24 delivery, which is free for any orders over £30. After trialling many courier options, we find that Royal Mail is both the most reliable with delivery times and also provides the best value for money to our customers.

Royal Mail are experiencing very high demand and continue to work tirelessly to meet Due to lockdown and increased pressures, some orders may experience longer than usual delivery times, depending on the area of the UK you are based. We will of course let you know as soon as your order is despatched and can provide a Royal Mail tracking number to support all deliveries.

Customer Service

We know that sometimes you need a little help with what product to choose or what is right for you! Don’t worry our customer service team are still here to help. You can contact us at:

  • Call any of the shops above to receive guidance and help 10am-2pm daily
  • Email:
  • Phone: 01353 771635
  • Contact us on Instagram or Facebook